Tight macro shot of a smartphone device showing the 4trades help interface, neon teal and purple ambient lighting glowing on the screen, dark-mode UI photography, high-contrast tech aesthetic, shallow depth of field, 35mm.
Tight macro shot of a smartphone device showing the 4trades help interface, neon teal and purple ambient lighting glowing on the screen, dark-mode UI photography, high-contrast tech aesthetic, shallow depth of field, 35mm.
HELP CENTER

How can we help you?

Find answers about building your Chest, managing automated matches, bundling multiple items, and trading safely in your campus community.

TRADING BASICS

Trading Mechanics

What is my Chest?

How does AutoMatch work?

Your Chest is your public vault of tradeable items and services. Add anything you are willing to swap to start receiving matches.

Our algorithm constantly compares your Chest against other traders' Wishlists. When a mutual match is found, we notify you instantly.

Can I add cash?

What are bundle offers?

Yes. If there is a value gap between items, you can easily top up your trade offer with a custom cash add-on to seal the deal.

You can combine multiple items or services from your Chest into a single trade pitch to match the value of a high-tier item.

SAFETY FIRST

Trust & Campus Trades

How do meetups work?

Is there trade protection?

We recommend trading in designated, well-lit campus safe zones. Always verify the item's condition in person before finalizing.

Trade Protection and secure escrow features are coming soon. Currently, all swaps are completed peer-to-peer upon mutual agreement.

How is delivery calculated?

What if trades fail?

Traders can offer to deliver items directly to a dorm or designated spot, adding custom value to the pitch to offset cash.

If you encounter a dispute or suspicious behavior, report the user immediately through the app or contact our support team.

Still have questions?

Our support team is ready to help you resolve trade issues, verify your student account, or assist with campus access.